How to set up two-factor authentication (2FA)

To activate 2FA you will need an authenticator app installed on your smartphone. This could be Google Authenticator or Authy, both available for iOS and Android.

• Go to 'Settings & API' from your Hellio Messaging dashboard.
• Under the heading 'Two-factor authentication' click the button labelled 'Activate 2FA'.
• From your authenticator app on your phone, add a new login and it will ask you to scan the QR code shown here. Scan the QR code.
• The app will generate a code. Enter that code in the box below and click 'Activate 2FA'.

Please note: If you lose access to your 2FA app you will need to contact customer support to go through a security questionnaire and have your account unlocked.