Magento

Install the Hellio Messaging module on your Magento 2 store and start sending order updates, OTPs and bulk SMS. Magento installs from the command line, then you configure it in the Admin. The screens below are mockups of the Admin.

You need a Hellio account and Magento 2.4 or newer, with command-line access to the server. Do not have an account yet? Create one free.

Get the module

Download hellio-sms-magento2-1.0.0.zip from GitHub. Every version is on the releases page.

Add it to app/code

Extract the zip into your store's app/code/ so the files land at app/code/Hellio/Sms, then enable the module and rebuild:

bin/magento module:enable Hellio_Sms
bin/magento setup:upgrade
bin/magento setup:di:compile
bin/magento cache:flush

Connect your account

In the Admin, go to Stores, Configuration, Hellio Messaging. Enter your Hellio email and password and click Connect. The module stores the token encrypted, never your password. Two-factor accounts are asked for a code. Then set a default Sender ID and save.

Magento › Stores › Hellio Messaging

Hellio Messaging

Connect with your Hellio login, then set a default Sender ID.

Account email

you@store.com

Password

••••••••••

Connect Or paste an API token

Default Sender ID

MyStore

Default dial code

233

Save changesConnected as you@store.com

Mockup of the connection settings

Set up order messages

Turn on the order statuses you want to text customers about and edit each template. Placeholders like {customer_first_name} and {order_number} fill in per order.

Magento › Hellio Messaging

Order status messages

Turn on the statuses you want and edit each template. Placeholders fill in automatically.

ProcessingHi {customer_first_name}, order {order_number} is being prepared.

CompletedYour {store_name} order {order_number} is complete. Total {order_total} {currency}.

ShippedOrder {order_number} is on the way. Track it: {tracking_url}

CancelledOrder {order_number} has been cancelled.

Save changes

Mockup of the order-status messages

Turn on checkout OTP (optional)

Enable OTP to verify the customer's phone before the order is placed. Pick the code length and how long it stays valid.

Magento › Hellio Messaging

Checkout OTP verification

Enabled

Code length

Valid for (minutes)

How it looks at checkout:

Phone+233 24 123 4567Send code

Enter code1 2 3 4 5 6Verified

The order stays blocked on the server until the number is verified.

Mockup of checkout OTP settings and the checkout field

Send a test

Use the Send SMS panel to fire a message to your own number and confirm everything works. It accepts one number or a pasted list.

Magento › Hellio Messaging

Send SMS

Paste one number or many (comma, space or new line separated).

Recipients

233241234567, 233201112222 233559998888

Sender ID

MyStore

Message

Flash sale at {store_name} today. Reply STOP to opt out.

SendSent to 3 recipients. Status: queued

Mockup of the Send SMS panel

Done. Order status changes now trigger SMS automatically. For audience blasts, use the Bulk SMS page the module adds under the Admin menu.

See the plugins overview for the full feature list and template placeholders, or the REST API if you want to build a custom integration.