WooCommerce

Install the Hellio Messaging plugin on your WooCommerce store and start sending order updates, OTPs and bulk SMS in a few minutes. The screens below are mockups of what you will see in WP Admin.

You need a Hellio account and a WooCommerce store on PHP 7.4 or newer. Do not have an account yet? Create one free.

Get the plugin

Download hellio-sms-woocommerce-1.0.0.zip from GitHub. Every version is on the releases page.

Upload and activate

In WP Admin, go to Plugins, Add New, Upload Plugin, choose the zip, then click Install Now and Activate.

WordPress › Plugins

Install Now

Package

hellio-sms-woocommerce-1.0.0.zip

selected

Install Now

Mockup of the upload step

Connect your account

Open WooCommerce, Hellio SMS. Enter your Hellio email and password and click Connect. The plugin stores only the token it gets back, never your password. If your account uses two-factor authentication, it asks for your code. Then set a default Sender ID (up to 11 characters, approved on your account) and save.

WooCommerce › Hellio SMS

Hellio Messaging

Connect with your Hellio login, then set a default Sender ID.

Account email

you@store.com

Password

••••••••••

Connect Or paste an API token

Default Sender ID

MyStore

Default dial code

233

Save changesConnected as you@store.com

Mockup of the connection settings

Set up order messages

Turn on the order statuses you want to text customers about and edit each template. Placeholders like {customer_first_name} and {order_number} fill in per order.

WooCommerce › Hellio SMS

Order status messages

Turn on the statuses you want and edit each template. Placeholders fill in automatically.

ProcessingHi {customer_first_name}, order {order_number} is being prepared.

CompletedYour {store_name} order {order_number} is complete. Total {order_total} {currency}.

ShippedOrder {order_number} is on the way. Track it: {tracking_url}

CancelledOrder {order_number} has been cancelled.

Save changes

Mockup of the order-status messages

Turn on checkout OTP (optional)

Enable OTP to verify the customer's phone before the order is placed. Pick the code length and how long it stays valid.

WooCommerce › Hellio SMS

Checkout OTP verification

Enabled

Code length

Valid for (minutes)

How it looks at checkout:

Phone+233 24 123 4567Send code

Enter code1 2 3 4 5 6Verified

The order stays blocked on the server until the number is verified.

Mockup of checkout OTP settings and the checkout field

Send a test

Use the Send SMS panel to fire a message to your own number and confirm everything works. It accepts one number or a pasted list.

WooCommerce › Hellio SMS

Send SMS

Paste one number or many (comma, space or new line separated).

Recipients

233241234567, 233201112222 233559998888

Sender ID

MyStore

Message

Flash sale at {store_name} today. Reply STOP to opt out.

SendSent to 3 recipients. Status: queued

Mockup of the Send SMS panel

Done. Orders now trigger SMS automatically. For audience blasts (all customers, or by order status), use the Bulk SMS page the plugin adds under the WooCommerce menu.

See the plugins overview for the full feature list and template placeholders, or the REST API if you want to build a custom integration.